Question 1

What courses do we offer?

Accepted Answer

We offer an extensive range of nationally accredited courses, recognised throughout the commercial and government sectors. These include level 2 and level 3 gym instruction and personal training qualifications, spin instruction and other courses focusing on the fitness and wellness industry.

We can work with you or your organisation to deliver customised training packages across a wide range of qualifications.

We also offer online microlearning programs that we believe help our learners understand, explore and enjoy our ever-changing world.

Question 2

Do I have to pay for my courses all at once?

Accepted Answer

No! We understand that learning is about accessing the knowledge that matters to you at a time that works for you. We offer interest free staged payments and some courses just need an initial deposit. If you have any concerns, get in touch to discuss flexible payment options.

We believe that training should be available to everyone no matter what your financial circumstances. Interest free payment options are available through Klarna, but we are happy to discuss individual finance agreements directly. As we tailor our courses it means we can offer pricing bundles that suit your needs.

Get in touch to discuss options for funding or staged payment options depending on your learning needs.

Question 3

What happens if I want to get started?

Accepted Answer

For most of our courses you can start straight away after payment. Just login at www.glasshousetraining.co.uk and any relevant online content will be there for you to get started.

If your course involves live assessment or face to face sessions we will be in touch to arrange a time that suits your schedule and share more information.
We work with every learner to find the right pathway to success and try to tailor our courses to achieve your goals. If you have any questions give us a call or drop us an email.

Also be sure to follow us on social media to keep up to date!

Question 4

Why should I learn with you?

Accepted Answer

Because we do things a bit differently! We want to work with our learners and educators to provide relevant, effective and enjoyable pathways. All our courses are flexible and delivered in thriving, friendly communities in your area.

At Glasshouse Studios Training we are dedicated to providing high-quality learning opportunities for everyone seeking to expand their knowledge and skills. We partner with nationally accredited training providers and highly experienced and qualified instructors in your local area to ensure the highest quality experience for our learners.

We only work with partners who share the same belief in a friendly, professional approach to high-quality learning.

Question 5

Why should I choose the fitness industry?

Accepted Answer

The fitness Industry is one of the fastest growing industries worldwide. There are currently lots of employment opportunities available across the region, and its not always a complete change of career. In our experience, if you are passionate about fitness and well-being, gaining qualifications deepens your learning, helps you get more from your own fitness and opens up a world of opportunities (quite literally, our courses are recognised around the World!) 
We work with partners close to you, often gyms that currently have opportunities to kick-start your career. We also work with the New Forest Business Partnership, building relationships with over 150 employers across the region.

Question 6

How can I learn and add to my current skill set whilst working a full- time job?

Accepted Answer

Our online platform allows our learners to complete the courses at their own pace, allowing them to log on when they have time and on any device. You are fully supported throughout the process with access to our team to discuss any questions or concerns. to a career! 
Qualified fitness individuals can run their own classes or work for gyms on an hourly or daily basis, so our courses could be the extra buzz you need in your life, or that extra source of income!

Question 7

What if I can’t commit to face to face training at the moment?

Accepted Answer

We work with you on an individual basis but there really is nothing better than face to face learning!
We do design our courses around you and your needs and can be flexible to help you achieve your goals. Ensuring that our bespoke training works around your every day life, we can even accomodate elements of online learning and assessment if needed.

Question 8

Do I really need to get qualified to start working in the fitness industry?

Accepted Answer

Our courses qualify you to work in any gym or fitness setting Worldwide. It is unlikely you will be able find work in the fitness industry without a formal qualification (and it would be very hard to build a great reputation or delivery great sessions without one!)

Question 9

What are your terms and conditions?

Accepted Answer

At Glasshouse Studios Training we want our learners to have the best possible experience during their time studying and beyond. That is why we offer 3 months post qualification learner mentoring for all our accredited courses. 
As an accredited learning centre we have an obligation to maintain fairness and quality for everyone, including learners and tutors. 
Here are the terms and conditions:

Property rights 
All course materials (including videos, written documents and audio content) are the property of QSS Limited, unless otherwise stated. 
All learners and tutors agree not to copy, reproduce, sell, or distribute the training materials for any purpose other than  personal completion of the course or agreed delivery to learners.

User Conduct & Acceptable Use:

All learners and teaching staff are expected to refrain from inappropriate behaviour, including hostile language or discrimination based on race, gender, or religion and other protected characteristics.

Payment and Refunds:

We will offer refunds to anyone who has not logged in to their content pages within 7 days of purchase. Where content becomes inaccessible due to technical difficulties a refund will also be offered depending on the stage of the learner's journey. Any such refunds will take into account the stated course objectives, assessment criteria and planned face to face sessions.

Data Protection & Privacy:

QSS Limited only processes personal data where it is absolutely necessary for the delivery of our products. We will specifically ask for permission before adding you to any mailing lists or applying analytics cookies We do not process or handle financial information and payments should only be made using our secure third party payment provider.

Limitations of Liability:

QSS Limited are not liable for any indirect, incidental, or consequential damages resulting from your access to or inability to access our services and products.
For any additional questions contact us at 01425 200 531 or info@glasshousetraining.co.uk

Frequently asked questions