Working in mental health

This self-paced program, Working in Mental Health, is designed to provide a comprehensive introduction to the key concepts, skills, and practical knowledge needed for those interested in supporting individuals with mental health needs. The course covers a broad range of topics, starting with an understanding of mental health, including definitions, common conditions such as anxiety, depression, trauma, and psychosis, and the impact of myths and stigma. Participants will explore how mental health is viewed across different cultures and communities. The program emphasizes the importance of effective communication and empathy, teaching active listening, body language, and supportive responses to distress. Special attention is given to plain-English approaches for ESOL learners and practical role-play scenarios for supporting someone in crisis. Boundaries and safeguarding are critical components, with modules on maintaining professional boundaries, self-care, recognizing signs of abuse or neglect, and understanding safeguarding procedures. Scenario-based activities help reinforce these essential skills. Supporting recovery and wellbeing is another focus, introducing recovery models, person-centred care, resilience-building, emotional literacy, and the importance of signposting and referral pathways. The program also addresses working collaboratively with families and agencies. Finally, participants will gain insight into working in mental health settings, exploring various roles in care, education, and community support. The course provides guidance on the skills employers seek, tips for preparing for interviews and placements, and includes a guest speaker or video case study to offer real-world perspectives.